When asking a tenant for a review, timing and tone are key. The best approach is to wait until the end of their lease or shortly after a positive interaction, such as a successful maintenance request or a smooth move-in experience. Keep your message friendly and appreciative—thank them for choosing Flexsirent and express how valuable their feedback is. A simple message like, “It’s been a pleasure having you as a tenant. If you have a moment, we’d greatly appreciate a quick review about your experience,” works well.
Including a direct link to the review platform makes it easy for them to respond. Keep the request brief, avoid any pressure, and personalize the message whenever possible. A polite and thoughtful review request not only encourages more tenants to share their experiences but also helps build long-term positive relationships. Flexsirent values every tenant’s voice and uses their feedback to enhance the overall rental experience.