At Flexsirent, we believe in complete transparency. That’s why we’re here to break down exactly what our one-time Service Fee covers and why it’s worth it.
So if you’re wondering why there’s a Service Fee added to your booking don’t worry, we’ve got you covered with a full explanation.
When Do You Pay It?
The Flexsirent Service Fee is a one-time fee charged only when your booking request is accepted and paid, along with the first month’s rent. You’ll see the total clearly before you finalize anything—no hidden surprises.
Why Do We Charge It?
Because it allows us to give you extra protection, personalized support, and a smooth booking experience every step of the way.
What You Get with the Flexsirent Service Fee
24-Hour Tenant Safety Period
We hold your first rent and only transfer it to the landlord 24 hours after you move in. This gives you time to make sure everything’s as expected. If there’s an issue, we step in to help fast.
Multilingual Customer Support
Our friendly, multilingual support team is here for you before, during, and after your stay. Whether you need help finding the perfect place or have a last-minute question, we’re just a message or call away.
Verified Listings
Every listing on Flexsirent is carefully reviewed and verified by our team. We double-check the property details so you can book with peace of mind.
Secure Payment Options
Your payment is 100% safe with Flexsirent. We support trusted payment providers and ensure secure transactions from anywhere in the world.
Landlord Verification
We work with verified landlords to make sure your booking is safe and reliable. Our internal verification process helps filter out unreliable listings and ensures a smoother experience.
Flexible Cancellation Policies
Plans can change we get it. That’s why we offer a range of flexible cancellation policies to fit different needs. You can always check the policy type before booking.
Ongoing Support & Local Insights
Need advice about the neighborhood, places to eat, or city life? We’re more than a rental platform we’re your local guide, helping you settle in and explore your new city.
How Much Is the Flexsirent Service Fee?
Our Service Fee is not a fixed amount—it varies depending on the first month’s rent of the property you book. You’ll always see the fee displayed clearly on the checkout page before you confirm anything.
We hope this clears thing up! At Flexsirent, we’re not just helping you book a place—we’re helping you start your next chapter with confidence.
Still got questions?
Check out our Help Centre or get in touch with our team. We’re always happy to help.